Costco has been known for years as one of the most reputable and trusted U.S. discount retailers. The company offers a membership which allows a member to shop at any participating Costco locations. A Costco customer enjoys many benefits including discounts at their stores and on the company's website. Costco also enables its customers to use MasterCard debit card to make their everyday purchases at select stores or online. Unfortunately for many consumers, the MasterCard debit they receive from Costco does not work. I have found that many of the consumers who make this mistake are not aware of the reason for the non-payment.
If you are a Costco customer, you may encounter an error message when trying to complete your transaction. If you see this message, don't fret…there is a simple solution to this problem. The problem occurred because you did not sign-in with the correct user name and password when checking out. To fix this problem you will need to access the “user preferences” area of your Costco account. Here's what you need to do:
“To approve your application for credit, please enter the user name and password… and click on the Apply Now button.” This is an important step in the signup process and failure to follow this step will result in you being unable to complete your transaction. If you don't remember this step, you will need to access the “user preferences” area again. Be sure to put the user name and password you used when signing up in the box that is displayed.
You may also experience problems with your Costco e-check or credit cards if you don't have access to a merchant account. If you have access to a merchant account, you should be able to accept all major credit and debit card transactions at the gas stations, groceries and drugstores that are part of your Costco membership. The reason why Costco does not allow you to do this automatically is due to the fact that they only partner with certain retailers. They have set their terms and conditions up front so you cannot shop at their gas stations, drugstores, or grocery stores unless you are a member of Costco. If you have access to a merchant account though, you can complete these transactions.
If you are still having problems, you may want to access the “user preferences” area of your account and make sure that the “accepts card payments from gas stations” option is turned on. Also check the “minimum monthly charge” section to see if that number is already set. If it is…
Last but not least, if you use your Costco Mastercard debit card at the grocery store… read on. You should now be able to accept all major credit and debit cards at the gas stations, drugstores, and groceries that are part of your Costco membership. (You may need to contact customer service to find out which locations offer such options.) You may have a hard time getting into the Costco retail stores that do not accept your cash cards.
The reason why is because they do not have such programs set up yet. They are in the process of finding such partnerships. In the meantime however, you can use your Mastercard to withdraw full source of funds at any place that accept Mastercards. That includes gas stations, drugstores, and grocery stores… just to name a few. You can even use your Costco debit card at your local supermarket. You just need to get into the member's area (it might be different in every state) and then access the section where you will be able to get cash advances.
There is even more. Costco has been doing something called “special offers” where they are allowing members to access their online store through their membership portal. As long as they have a Costco membership ID, you can log into this store and then order from the portal… and view all your purchases. This is pretty cool… just think about all the discounts you could get! And if you are an existing member who has accesses to the online store, then you already know about it.
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