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There are a lot of things that I dislike about Chase online. One thing that is very irritating is the customer service they give to me. I have had many problems with the customer service that the card company gives me and there is not a whole lot of improvement that I feel they are doing. I'm sure other people feel the same way.

I have had some pretty bad experiences with the customer service department of Chase. When I have had an issue with my account, I always call the customer service center first. They are always slow to help, answer my questions, and never really seem to know what their policy is on return/replacement of merchandise. This is especially frustrating because if I make a mistake or something I am sure that they would let me know. They just do not care much about the customer service at all.

If I had to choose between Chase's policies and the customer service that they provide, I would choose the customer service over the policies almost every single time. In fact, this is probably my main reason for canceling my Chase credit card. They just do not give me any kind of assistance when I have a problem. Sure, they will contact you when they have updated information on your account, but it is usually after I have already sent them my payment.

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Well, I have finally had enough and I have moved on to the next best thing, which is Bank of America. The online experience of Bank of America is by far the best thing that I have ever done online. I have been doing online business for over five years and having this wonderful customer service to help me anytime I need it is just amazing.

One problem that I did have when I was using Bank of America was that I got a lot of online. I found it hard to get in touch with someone in case of an issue because their customer service department was in India. This was very unfortunate because I needed help immediately. The best part was that they provided a money back guarantee if I was not satisfied with their services. This means that if I was not satisfied I could send them money to get my money back.

I can definitely recommend Bank of American as one of the best companies to use for your online needs. Also, you should always make sure that you check your credit card statements online so that you can see exactly what charges are being made and whether or not you are paying off the amount that you owe. Having this knowledge can help you in the event that you have a problem with Chase. Also, always make sure that you do your research before you sign up for anything because it might be too good to be true. A lot of people get into bad credit from online businesses that do not provide proper protection for their customers. Always make sure that you are protecting yourself from these companies by making sure that you always do your credit card homework before making any purchases.

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