A Discover card is a great credit card. It provides a person with all the benefits of a regular card but at a low annual fee. You are not required to make monthly payments, you can transfer your balance and use the card anywhere MasterCard is accepted and you do not have to pay any interest on balances. In a word, it's a no frills, cheap and convenient way to pay your bills. But what if there was a problem – how could you find out if your Discover card has been compromised?
One of the best places to look is on the company website. You should know that this information is considered confidential. However, there are ways for you to find out if someone has used your card without permission. The first place you might check is on the company's 800 number. A toll free number can be found on the Discover card website or on the Yellow Pages. If you live in the United States then there is also an 800 number where you can call.
Once you receive your card, you should make note of all the personal information and security features. You should also keep a record of all bills that are sent to your card. Any suspicious activity should be reported immediately. If you see anything that looks out of place to call the card company and the fraud department. This way you can prevent further damage and reduce the chance of personal information being stolen.
There are two ways you can check to see if the fraud department is on duty. The first is to call the fraud department yourself and leave a message. If they are not working then you need to find someone else to help you. Call a private investigator who is registered with the National Association of Insurance Commissioners. They will be able to give you the names of several investigators in your area. If you are still unable to locate someone to help you then do not hesitate to contact the fraud department.
If you have already attempted to contact the fraud department and they are not taking your calls or sending them for further investigation then it may be time to call a local law enforcement agency. Try calling the local police station and reporting any strange calls that were made to your card. Report any accounts that ask for personal information such as social security numbers. It is important to note that some scammers will use false information in order to try and obtain your card details.
If you suspect you have been the victim of fraud and your card details have been stolen then there are some things you can do to attempt to regain control of your finances. The first thing you should do is cancel the Discover Card that you received. By doing this you are effectively cutting off their access to any funds. It is also a good idea to contact the credit card company and inform them that you have cancelled your account. They may be able to offer you a replacement card that has a lower interest rate or a re-issue price on the card. Most of the time they will replace the card for a reduced interest rate.
Once you have cancelled the card, the fraudster should not be able to obtain a signature on your behalf. Contact your bank and inform them that you have cancelled your account. They will request that you send them a statement. This is important as it shows they have not accessed your card but instead your bank. You should also file a report with your local law enforcement agency and advise them of the incident. This will enable them to conduct their own investigation and assist you in recovering your money.
You should also monitor your card spending closely. Ensure you are not making purchases anywhere that you are not at least 21 years old. Ensure you do not over limit your card by paying for items you cannot afford. If you are receiving phone calls from someone claiming to be from Discover card then don't give any information out until you have spoken to your bank or a trusted representative. You may find yourself the victim of a fraud once again.
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